Mentions légales

1. Website

Website name and commercial identifier: total-hearth.shop
Website address: https://total-hearth.shop
Customer-service and legal contact email: info@total-hearth.shop

2. Website publisher and seller

The website is operated under the commercial identifier total-hearth.shop. The operator’s registered legal name, legal form, share capital where applicable, registered office address, business registration number and registration city have not been supplied. French legal-notice and pre-contract disclosure rules require this information. The domain name total-hearth.shop is not, by itself, proof of the seller’s legal identity.

3. Publication director

The name of the publication director or responsible legal representative has not been supplied. This information is normally required for a complete French legal notice and must be added using the true identity of the responsible person.

4. Registration and tax information

No SIREN, SIRET, RCS registration, VAT identification number, regulated-profession registration or other official business identifier has been supplied. Each identifier that applies to the actual operator must be disclosed accurately. An inapplicable identifier should not be fabricated.

5. Hosting provider

The store uses Shopify technology. The precise contracting Shopify hosting entity, its current legal name, geographic address and telephone details must be confirmed from the merchant’s Shopify contract and current official documentation before this Legal Notice is treated as complete. Hosting particulars must not be guessed because Shopify entities and infrastructure arrangements can vary.

6. Customer contact

Customers may contact the store by email at info@total-hearth.shop. French law may also require a telephone number and a geographic address through which the trader can be contacted effectively; these were not supplied and must be published if required for the actual operator and activity.

7. Consumer mediation

After first submitting a written complaint to the trader, an eligible French consumer may have the right to use the consumer mediator appointed for the trader’s business sector. The name, website and contact details of the appointed, approved mediator have not been supplied. They must be selected through a valid mediation arrangement and disclosed in the final consumer information. A mediator cannot be invented or named without an actual affiliation.

8. Intellectual property

Unless otherwise indicated, original website text, design, graphics, photographs, databases and brand elements are owned by or licensed to the operator of total-hearth.shop and protected by applicable intellectual-property law. Personal, non-commercial viewing is permitted. Reproduction, adaptation, extraction, republication or commercial use requires permission unless a legal exception applies. Third-party trademarks and product references remain the property of their respective owners.

9. Product references and independence

References to appliance manufacturers, models and trademarks may be used solely to identify compatibility or intended use. Unless expressly stated, such references do not imply that the website is affiliated with, authorised by or endorsed by the referenced manufacturer.

10. Personal data

Personal data is handled as described in the Privacy Policy. Data-protection enquiries and GDPR rights requests may be sent to info@total-hearth.shop. Individuals may also lodge a complaint with the CNIL. The final legal notice should identify the true data controller by its legal name and address.

11. Cookies

The website may use technologies necessary for shopping, security and checkout. Non-essential cookies and trackers requiring consent should not be activated until the visitor has made a valid choice. Accepting and refusing should be comparably easy, and preferences should be changeable later. Further information is provided in the Privacy Policy and cookie interface.

12. Terms, returns and legal guarantees

Orders are governed by the Terms of Service, Return and Refund Policy and Shipping and Delivery Policy. Consumers retain the statutory right of withdrawal where applicable, the legal guarantee of conformity, the guarantee against hidden defects and mandatory delivery protections.

13. Liability for site information

Reasonable care is taken to maintain the website, but temporary unavailability, typographical errors or non-material technical issues may occur. This does not exclude liability or remedies that cannot lawfully be limited. Safety-critical product selection and installation must follow manufacturer instructions and applicable professional requirements.

14. Governing law

The website and consumer contracts are governed by French law, subject to mandatory protections applicable to consumers in their country of habitual residence and applicable jurisdiction rules.

15. Required completion before claiming compliance

Before this page is presented as a complete Mentions légales / Legal Notice, the actual operator must add and verify: legal entity or individual trader name; legal form and capital where applicable; registered office and effective contact address; telephone number where required; SIREN/SIRET and RCS or RNE information; VAT number if applicable; publication director; verified hosting-provider identity, address and telephone number; appointed consumer mediator details; and any regulated-activity authority or professional registration.

These are not optional blanks inserted for convenience. They are legally material facts that only the merchant can supply. Publishing invented or borrowed company details may itself be misleading and unlawful.

16. Contact

Interim legal and customer contact: info@total-hearth.shop. Effective date: 27 August 2026.